Please see all donor-related questions and answers below.
What will you do with my information?
Canuck Place is committed to ensuring that all personal information is properly collected, used only for the purposes for which it is collected, and is disposed of in a safe and timely manner when no longer required.
We care about your privacy.
We do not sell our email or mailing lists, and we are constantly reviewing policies and security measures to ensure that any data you submit is safe.
How is Canuck Place funded?
Canuck Place Children’s Hospice has an operating budget of approximately $15 million per year. With the phased opening of Canuck Place – Dave Lede House – Abbotsford the operating budget will increase due to two locations providing care for all of BC.
We are very fortunate to receive ongoing support from the provincial government. The remaining funds are raised through direct fundraising activities and the generosity of individuals, corporations, and community organizations.
Over 77 cents of every dollar donated to Canuck Place supports the care for children and families.
How do I make a donation to Canuck Place?
Donations to Canuck Place can be made in three ways:
1) By secure online donation on this website: Donate Now
2) By cheque made payable to Canuck Place Children’s Hospice and mailed to: 1690 Matthews Avenue, Vancouver, BC V6J 2T2.
3) By credit card payment over the telephone. Contact us at 604.731.4847 or toll free in BC at 1.877.882.2288
What are Canuck Place's tax numbers?
Registered Charity Numbers
Canuck Place Children’s Hospice Society: 13386 7523 RR0001
Canuck Place Children’s Hospice Foundation: 86370 4920 RR0001
Canuck Place is a registered Canadian charity with the Canada Revenue Agency (CRA) and operates as a Society and a Foundation.
As a registered charity, Canuck Place is required to file an annual information return with the CRA, a portion of which is available to the public, and must meet certain requirements of the Income Tax Act concerning expenditures and activities.
May I get a tax receipt for sponsorship or auction items?
Depending upon the situation – in accordance with the Canada Revenue Agency’s guidelines a tax receipt may be issued if “no benefit” was incurred.
How do I obtain a duplicate tax receipt; update my contact information; or request no further mailings?
To request a duplicate tax-receipt, update mailing address, and/or to change the frequency of receiving Canuck Place mailings, please email us at [email protected].
Please include your name, address, the donation date*, amount* and method of payment* (*if duplicate receipt requested)
Does Canuck Place sell or trade my contact information?
When will I receive my tax receipt?
Processing depends upon how you made your donation.
Online donations are immediate – a PDF file of your tax receipt is emailed to you.
Tax receipts for other donations (i.e. those made by mail, via pledge sheets or at events) are available within one month of your donation being received at Canuck Place and are mailed to the address on file.
Donors who give through our Courage Builder Monthly Donor Program will receive a tax receipt at the end of February for the previous tax year.
If you have asked for someone to be notified of your donation, they will also be notified within one month.
How do I make a donation in memory/honour of someone?
You can donate here.
Please ensure the following information accompanies your donation:
1. The name of the person in whose honour, or memory, the donation is being made.
2. The name and address of the person you wish to have notified of the donation.
There's someone at my door! Does Canuck Place do door-to-door fundraising?
Canuck Place Children’s Hospice has launched a door-to-door fundraising campaign!
Our partner, F2F Direct Consulting Ltd., is a committed group of fundraising representatives who will be knocking on doors throughout the lower mainland.
They will be asking you to help Canuck Place Children’s Hospice provide complex care to over 670 children across BC living with a life-threatening illness and the families who love them. They will ask you to become a Canuck Place Courage Builder by committing to make a monthly gift.
Learn more about our current neighbourhoods and fundraisers.
What is the relationship between the Vancouver Canucks hockey team, the Canucks for Kids Fund and Canuck Place?
Over two decades ago an oncology nurse Brenda Eng had a dream to build a pediatric palliative care program in BC. She sat down with an advertising executive, George Jarvis, and with other supporters crafted a plan. Brenda and George reached out to the Vancouver Canucks and the team owners at that time, the Griffiths family to be a partial supporter of the hospice.
With incredible community support, Canuck Place Children’s Hospice began serving children and families in 1995. Since that time, the committed friends at the Vancouver Canucks and Canucks for Kids Fund have provided vital funds.
Approximately 6% of Canuck Place Children’s Hospice annual operating budget comes from the Canucks for Kids Fund, the remainder is raised by Canuck Place through the generosity of individuals, corporate donors, the Province of British Columbia and hosting Canuck Place events.
In addition to support provided to our children and families through player visits to the hospice, tickets to hockey games and events, volunteer hours provided by Canucks Sports & Entertainment employees, Canuck players, Alumni and management participate in many fundraising events hosted by the Canucks for Kids Fund. Canuck Place is incredibly grateful for the ongoing support of the Canucks for Kids Fund, Canucks Sports & Entertainment and the Canucks Alumni Foundation.
From our staff and also the children and families we serve – we thank the Vancouver Canucks organization for bringing hope through the game of hockey and lifting our hearts through commitment to community.
Find more information about the Canucks for Kids Fund.
Does my donation to the Canucks for Kids Fund go directly to Canuck Place?
No, not necessarily, as the Canucks for Kids Fund does not exclusively raise funds for Canuck Place.
To direct funds to Canuck Place, you must specify at the time of your donation.
What is the difference between Ronald McDonald House and Canuck Place Children’s Hospice?
Ronald McDonald House BC Services
For over thirty years, Ronald McDonald House BC (RMH BC) has been providing accommodation for seriously ill children and their families when they must travel to Vancouver for their child’s major treatment. The new RMH BC has over 73 bedrooms and is a vital resource for families around the province and children who need a place to stay while receiving treatment at BC Children’s Hospital.
Canuck Place Children’s Hospice Services
Canuck Place Children’s Hospice is British Columbia’s recognized pediatric palliative care provider and operates 24-hour/365 days a year medical care for children 0-19 with life-threatening illnesses and the families who love them. Families stay at Canuck Place in one of the four family rooms. Infants, children and youth are cared for in one of the 9 patient beds on the clinical floor. Canuck Place employs the equivalent of 32 full time pediatric palliative specialist nurses and BC’s 5 pediatric palliative physicians who care for over 160 complex diseases and conditions. There are over 600 children and families on the Canuck Place program representing all areas of the province.
Canuck Place also provides care and programs in the areas of pain and symptom management, family respite, grief and bereavement counselling, end-of-life care, recreation and music therapy, education and a 24-hour provincial mobile care line for parents and caregivers. Canuck Place has two provincial locations: Vancouver and Abbotsford. Canuck Place Abbotsford – Dave Lede House – is now in Phase A of a 2-phase opening plan and currently is operating community outpatient services.
How is the care at Canuck Place different from Matthew’s House?
Matthew’s House plays an important role in the Fraser Valley community. Canuck Place and the Matt’s House are neighbours on the Dave Lede Campus of Care. Matthew’s House is operated by Communitas Supportive Care Society and is a respite care home for children living with complex healthcare needs. Parents can also stay in a guest suite while their child is in care.
Canuck Place Children’s Hospice is British Columbia’s recognized pediatric palliative care provider (Child Health BC Tiers of Service Framework) and operates 24-hour/365 days a year medical care for children 0-19 with life-threatening illnesses and the families who love them. Families stay at Canuck Place in one of the four family rooms. Infants, children and youth are cared for in one of the 9 patient beds on the clinical floor. Canuck Place employs the equivalent of 32 full time pediatric palliative specialist nurses and BC’s 5 pediatric palliative physicians who care for over 160 complex diseases and conditions and administer over 150 medications. There are over 600 children and families on the Canuck Place program representing all areas of the province.
Canuck Place also provides care and programs in the areas of pain and symptom management, family respite, grief and bereavement counselling, end-of-life care, recreation and music therapy, education and a 24-hour provincial mobile care line for parents and caregivers. All these programs are provided at no cost to the families.
The life-threatening illness criteria at Canuck Place would include patients who are:
- Acutely ill.
- Require 24-hour Registered Nursing care/24 on call pediatric palliative care physician
- Require pain and symptom management and/or have changes in treatment.
- Have high behavioral needs requiring one-on-one support.
- tracheostomy or ventilator/BIPAP dependent