Please see all donor-related questions and answers below.
What will you do with my information?
Canuck Place is committed to ensuring that all personal information is properly collected, used only for the purposes for which it is collected, and is disposed of in a safe and timely manner when no longer required.
We care about your privacy.
We do not sell our email or mailing lists, and we are constantly reviewing policies and security measures to ensure that any data you submit is safe.
How is Canuck Place funded?
Canuck Place Children’s Hospice has an operating budget of approximately $15 million per year. With the phased operations of Canuck Place – Dave Lede House in Abbotsford, this budget will increase due to two locations providing care for all of BC.
We are very fortunate to receive ongoing support from the provincial government. The remaining funds are raised through direct fundraising activities and the generosity of individuals, corporations, and community organizations.
How do I make a donation to Canuck Place?
Donations to Canuck Place can be made in three ways:
- By secure online donation on this website: Donate Now
- By cheque made payable to Canuck Place Children’s Hospice and mailed to: 1690 Matthews Avenue, Vancouver, BC V6J 2T2.
- By credit card payment over the telephone. Contact us at 604.731.4847 or toll free in BC at 1.877.882.2288
What are Canuck Place's tax numbers?
Registered Charity Numbers
- Canuck Place Children’s Hospice Society: 13386 7523 RR0001
- Canuck Place Children’s Hospice Foundation: 86370 4920 RR0001
Canuck Place is a registered Canadian charity with the Canada Revenue Agency (CRA) and operates as a Society and a Foundation.
As a registered charity, Canuck Place is required to file an annual information return with the CRA, a portion of which is available to the public, and must meet certain requirements of the Income Tax Act concerning expenditures and activities.
May I get a tax receipt for sponsorship or auction items?
Depending upon the situation, in accordance with the Canada Revenue Agency’s guidelines, a tax receipt may be issued if “no benefit” was incurred.
How do I obtain a duplicate tax receipt; update my contact information; or request no further mailings?
To request a duplicate tax-receipt, update mailing address, and/or to change the frequency of receiving Canuck Place mailings, please email us at: [email protected].
Please include your name, address, the donation date*, amount* and method of payment* (*if duplicate receipt requested)
Does Canuck Place sell or trade my contact information?
No, Canuck Place does not sell or trade our donor list. Your privacy and the protection of your personal information is of utmost importance to us.
When will I receive my tax receipt?
Processing depends upon how you made your donation.
- Online donations are immediate – a PDF file of your tax receipt is emailed to you.
- Tax receipts for other donations (i.e. those made by mail, via pledge sheets or at events) are available within one month of your donation being received at Canuck Place and are mailed to the address on file.
- Donors who give through our Courage Builder Monthly Donor Program will receive a tax receipt at the end of February for the previous tax year.
If you have asked for someone to be notified of your donation, they will also be notified within one month.
How do I make a donation in memory/honour of someone?
You can donate here.
Please ensure the following information accompanies your donation:
- The name of the person in whose honour, or memory, the donation is being made.
- The name and address of the person you wish to have notified of the donation.
Does Canuck Place do door-to-door fundraising?
What is the relationship between the Vancouver Canucks hockey team, the Canucks for Kids Fund and Canuck Place?
Canuck Place Children’s Hospice began serving children and families in 1995. Since that time, the committed friends at the Vancouver Canucks and Canucks for Kids Fund have provided vital funds.
Approximately 4% of Canuck Place Children’s Hospice annual operating budget comes from the Canucks for Kids Fund, the remainder is raised by Canuck Place through the generosity of individuals, corporate donors, the Province of British Columbia and hosting Canuck Place events.
In addition to support provided to our children and families through player visits to the hospice, tickets to hockey games and events, volunteer hours provided by Canucks Sports & Entertainment employees, Canuck players, Alumni and management participate in many fundraising events hosted by the Canucks for Kids Fund.
Find more information about the Canucks for Kids Fund.
Does my donation to the Canucks for Kids Fund go directly to Canuck Place?
No, the Canucks for Kids Fund does not exclusively raise funds for Canuck Place.
To direct funds to Canuck Place, you must specify at the time of your donation.
What is the difference between Ronald McDonald House and Canuck Place Children’s Hospice?
Ronald McDonald House BC Services
Ronald McDonald House BC (RMH BC) provides accommodation for seriously ill children and their families when they must travel to Vancouver for their child’s major treatment. The new RMH BC has over 73 bedrooms and is a vital resource for families around the province and children who need a place to stay while receiving treatment at BC Children’s Hospital.
Canuck Place Children’s Hospice Services
Canuck Place provides inpatient and outpatient pediatric palliative care for children (0-19) with life-threatening illnesses and the families who love them. Families stay at Canuck Place while their children/siblings are cared for on the clinical floor. Canuck Place employs pediatric palliative specialist nurses and pediatric palliative physicians who care for over 160 complex diseases and conditions.
Canuck Place provides medical respite, pain and symptom management, community outreach care, art, music, and recreation therapy, as well as end-of-life care. Children and families also have access to grief, loss, and bereavement counselling, as well as education.
How is the care at Canuck Place different from Matthew’s House?
Canuck Place and the Matthew’s House are neighbours on the Dave Lede Campus of Care. Matthew’s House is operated by Communitas Supportive Care Society and is a respite care home for youth transitioning into adult care.
Canuck Place provides pediatric palliative care at a higher acuity. The life-threatening illness criteria at Canuck Place includes patients who are:
- Acutely ill.
- Require 24-hour Registered Nursing care/24 on call pediatric palliative care physician
- Require pain and symptom management and/or have changes in treatment.
- Have high behavioral needs requiring one-on-one support.
- tracheostomy or ventilator/BIPAP dependent