Families

Please see all family-related questions and answers below.

Is there a cost for families to use Canuck Place programs and services?

No, there is no cost to the family for Canuck Place programs or services.

Canuck Place relies upon the generous support of individual donors and corporate sponsors, in partnership with the Province of BC and the Vancouver Canucks organization to offer our programs at no cost.

How many children can Canuck Place accommodate?

Our Vancouver location can accommodate up to nine children and four families at any given time.

Our second location, Dave Lede House in Abbotsford began a phased opening plan in 2014 with community services and when fully implemented will operate nine patient beds and five family suites.

How does the referral process work?

Children accepted to Canuck Place are between the ages of 0-19 years of age. The important factor in acceptance to our program is the presence of a progressive, life-threatening illness.

Our team looks at a number of factors before coming to their decision. Find more information here.

For urgent referrals, please contact Canuck Place directly at 604.731.4847 or toll-free within BC at 1.877.882.2288. Urgent referrals can be called in 24/7.

 

What is the difference between Ronald McDonald House and Canuck Place Children’s Hospice?

Ronald McDonald House BC Services

For over thirty years, Ronald McDonald House BC (RMH BC) has been providing accommodation for seriously ill children and their families when they must travel to Vancouver for their child’s major treatment. The new RMH BC has over 73 bedrooms and is a vital resource for families around the province and children who need a place to stay while receiving treatment at BC Children’s Hospital.

Canuck Place Children’s Hospice Services

Canuck Place Children’s Hospice is British Columbia’s recognized pediatric palliative care provider and operates 24-hour/365 days a year medical care for children 0-19 with life-threatening illnesses and the families who love them.  Families stay at Canuck Place in one of the four family rooms.  Infants, children and youth are cared for in one of the 9 patient beds on the clinical floor. Canuck Place employs the equivalent of 32 full time pediatric palliative specialist nurses and BC’s 5 pediatric palliative physicians who care for over 160 complex diseases and conditions. There are over 600 children and families on the Canuck Place program representing all areas of the province.

Canuck Place also provides care and programs in the areas of pain and symptom management, family respite, grief and bereavement counselling, end-of-life care, recreation and music therapy, education and a 24-hour provincial mobile care line for parents and caregivers.  Canuck Place has two provincial locations: Vancouver and Abbotsford.  Canuck Place Abbotsford – Dave Lede House – is now in Phase A of a 2-phase opening plan and currently is operating community outpatient services.

How is the care at Canuck Place different from Matthew’s House?

Matthew’s House plays an important role in the Fraser Valley community.  Canuck Place and the Matt’s House are neighbours on the Dave Lede Campus of Care. Matthew’s House is operated by Communitas Supportive Care Society and is a respite care home for children living with complex healthcare needs. Parents can also stay in a guest suite while their child is in care

Canuck Place Children’s Hospice is British Columbia’s recognized pediatric palliative care provider (Child Health BC Tiers of Service Framework) and operates 24-hour/365 days a year medical care for children 0-19 with life-threatening illnesses and the families who love them.  Families stay at Canuck Place in one of the four family rooms.  Infants, children and youth are cared for in one of the 9 patient beds on the clinical floor. Canuck Place employs the equivalent of 32 full time pediatric palliative specialist nurses and BC’s 5 pediatric palliative physicians who care for over 160 complex diseases and conditions and administer over 150 medications. There are over 600 children and families on the Canuck Place program representing all areas of the province.

Canuck Place also provides care and programs in the areas of pain and symptom management, family respite, grief and bereavement counselling, end-of-life care, recreation and music therapy, education and a 24-hour provincial mobile care line for parents and caregivers. All these programs are provided at no cost to the families.

The life-threatening illness criteria at Canuck Place would include patients who are:

  • Acutely ill.
  • Require 24-hour Registered Nursing care/24 on call pediatric palliative care physician
  • Require pain and symptom management and/or have changes in treatment.
  • Have high behavioral needs requiring one-on-one support.
  • tracheostomy or ventilator/BIPAP dependent

What does it look like inside of Canuck Place?

The Glen Brae House in Vancouver is a beautiful heritage building. View photos of common areas and family rooms here.

The Dave Lede House in Abbotsford is a new, custom-built facility. Take a virtual tour here.

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