Team Canuck Place

Welcome to Team Canuck Place! Please see all fundraising related questions and answers below.

Where to start

What is Team Canuck Place?

When you support Canuck Place Children’s Hospice, you become a member of our team – Team Canuck Place!

Team Canuck Place is the community and workplace fundraising program for Canuck Place Children’s Hospice.  Every year, individuals, businesses, and organizations from across BC turn what they love to do into successful fundraisers – from bake sales to golf tournaments, birthday parties to promotional sales and everything in-between.

Fundraising for Canuck Place is easy and we #LoveHowYouGive!  We’re here to help you with the type of fundraising that’s right for you – check out our Get Involved page to get started.

To check out what other Team Canuck Place members are doing check out our Flickr Page.

I have an idea for a fundraiser. Where should I start?

We would love to have you join our community of fundraisers and in doing so, you become a member of Team Canuck Place!

  • Do you have something you love to do or have a great idea and want to turn it into a fundraiser?  Fundraise your way!
  • Are you celebrating a birthday, wedding or anniversary? Fundraise in Celebration
  • Are you collecting donations in honour or in memory of a loved one? Fundraise in Honour
  • Do you want to get your workplace involved? Our Corporate Giving page has some great resources on cause marketing, employee giving and sponsorship opportunities.
  • Does your school or classroom want to get involved? Fundraise with your School

Follow the step by step registration to create your own fundraising page then check out our  Community Fundraising Guide for tips and resources to help you be successful.

Do I need to create an online fundraising page?

We appreciate knowing about all of your fundraising efforts and an online fundraising page is one way to do that.  It allows you easily share your fundraiser with friends and family, has customizable emails, and it automatically creates a listing on our Find a Fundraiser page.

An online fundraising page is a great way to raise awareness, take credit card donations and show your friends and family your progress toward your goal. Your personal page can be customized with photos, video and information about your fundraiser.

By creating an online fundraising page you have access to many helpful resources to help make your fundraiser a success!

If you need assistance creating a page, please send us an email and one of our coordinators will gladly assist.

I heard about a fundraiser, how do I support it?

Check out our Find a Fundraiser Page for a list of events and fundraisers in your community.

How can Canuck Place support my fundraiser?

What promotional materials are available for my fundraiser?

Check out our Fundraiser Toolkit for access to all of our digital resources including graphics, video, forms and letters.

We also have a limited supply of Canuck Place Children’s Hospice-branded promotional materials available to you including donation envelopes and banners.

Can Canuck Place promote my event or fundraiser?

We are very grateful to all of our Team Canuck Place fundraisers, however our ability to promote your fundraiser is limited.

We encourage you to create an online fundraising page which will be listed on the Find a Fundraiser page on our website.

There may be an opportunity to share your fundraiser information on our FacebookTwitter and Instagram feeds if you provide us with your social media information or tag your own posts with #TeamCanuckPlace and @CanuckPlace.




Can I use the Canuck Place logo on my own materials?

Team Canuck Place Fundraisers

The “proud supporter” and “Team Canuck Place” logos are available for use by approved community fundraisers.

Once you have created your online fundraising page or have spoken with a coordinator, you can download the “Team Canuck Place” logo from the Fundraising Toolkit to create t-shirts, print materials or cheer signs.

We ask that you submit all of your event materials to Canuck place for review prior to being printed or published. Our helpful Brand Guidelines will show you the do’s and don’ts.

Can Canuck Place provide any Canucks signed merchandise to my silent auction?

Canuck Place is proud to be one of the many beneficiaries of the Canucks for Kids Fund – the charitable entity of the Vancouver Canucks. Each year, Canuck Place is granted the opportunity to have access to signed merchandise. These items are used to raise funds through our signature events, for wishes of our children and for community partners.

We reserve a limited number of these items for committed, long-term partners each year but are unable to meet every request. For more information please contact us.

Can someone from Canuck Place attend my event?

Canuck Place Children’s Hospice staff and ambassadors love being at community events and try their best to attend when possible, but due to the large number of requests that take place throughout the year, it is impossible for us to have a representative at every event.

If you would like to request to have a Canuck Place staff or ambassador at your event, please let us know details at least six weeks in advance. We will do our best to have a representative attend, though we can never make any promises. Please speak with your Canuck Place representative for details.

Can you help me get Canuck players, alumni or celebrities to attend my event?

The Vancouver Canucks, through the Canucks for Kids Fund (CFKF) are a major donor to Canuck Place. We cannot provide players, alumni or Fin the mascot for events as generously give their time to participate in CFKF events to raise funds for Canuck Place. Additionally Canuck Place only makes requests to players to visit children and families in our hospice.

For that reason, we ask that our Canuck Place partners do not reach out to the Vancouver Canucks, as the players and CFKF are just like you – wonderful donors – who make a difference for children and families at Canuck Place!


Can I meet and visit with the kids at the Hospice?

Our priority is always the quality care and privacy of the children and families on our program.

Often, this means limiting outside visitors inside areas of the Hospice for the protection of children with complex medical conditions.

Can I give my donation (cards, gift certificates, toys) directly to the children at the Hospice?

Our team’s priority is always the quality care and privacy of the children and families on our program.  For this reason, we are not able to coordinate gifts being given to the children and families who are in our Hospice.

Your online fundraising page

How do I set up my Fundraising Page?

Creating an online fundraising page is easy!  Once you have selected the type of fundraiser from our Get Involved page, simply click on the “register” button to begin creating your page.  You will be asked for basic information including your name and address along with information about your fundraiser.

Once you have registered in our system, your page can be customized with stories, photos and information about your fundraiser.  This page can be kept public or made private – depending on your preferences.

Creating a fundraising page gives your fundraiser presence on the Canuck Place website, making it easier for your supporters to find out more about your fundraiser, make a donation and verify that your fundraiser is benefiting Canuck Place Children’s Hospice.

Our Community Fundraising Guide has some great tips to help you get the most out of your online fundraising page.

I'm still having trouble setting up my fundraising page - can you help?

Absolutely!  Please contact us at [email protected] and we can assist.

I forgot my password - how do I get a new one?

You can reset your password by clicking on the “login” tab on the top right corner of the screen and then click on

Tip: Once your password is reset, click “remember me” so that you can access your page easily next time.

Still having trouble logging in?  Contact us at [email protected]

How are tax receipts issued to online donors?

Electronic tax receipts are issued immediately for online donors to the email address provided when making your gift.  If you find an error on your receipt or need a duplicate, please contact us at [email protected]

Tip: If you don’t receive your receipt within a few minutes of making a donation online, check your junkmail folder.

What if I want to keep my page private?

When you create your fundraiser, you will be given the option to make your page public or private – depending on your preferences.

Keeping your page public will allow your supporters to find your page on the Canuck Place website, making it easier to collect donations and to share information.

Making your page private will remove your fundraiser from our Find a Fundraiser search tool.  You can share your page directly with your friends, family and colleagues by sharing your page’s unique web link.

If you need help making your page public or private, please email us at [email protected] and we can assist.


Donations and tax receipts

How do I submit my donations to Canuck Place?

Donations made through your online fundraising page are received by Canuck Place immediately.

If you have collected cash or cheque donations, they can be dropped off in person to Canuck Place Children’s Hospice or you can mail in your donations (please do not mail cash) to:

Attn: Team Canuck Place
Canuck Place Children’s Hospice
1690 Matthews Ave
Vancouver, BC V6J 2T2

Please ensure cheques are made payable to Canuck Place Children’s Hospice.

If donors to your fundraiser require tax receipts, please complete and attach our Donation Remittal Form when submitting your cash and cheque donations.

Tax receipts will be issued under the Canada Revenue Agency Guidelines in relation to third-party community fundraisers.  For further information please see below.

How do I get tax receipts for the donations collected at my event?

Donors who make their gifts through your online fundraising page will automatically receive an electronic tax receipt.

If you collect cash and cheque donations from your fundraiser, you can submit them, along with our Donation Remittal Form to:

Attn: Team Canuck Place
Canuck Place Children’s Hospice
1690 Matthews Ave
Vancouver, BC V6J 2T2.

Please ensure you have complete donation amounts, full names, addresses and telephone numbers for donors who require tax receipts.

We cannot issue a tax receipt to you the event organizer, for public donations collected at your fundraiser.  As per Canada Revenue Agency Guidelines, Canuck Place’s responsibility is to ensure that official donation receipts are only issued to donors for the eligible amount of the gift. This means organizers of an event cannot claim a tax receipt for donations made by the public because the organizers are not the original donor. Only the original donors can claim a tax receipt.

Can I deduct my expenses from the funds raised?

Event expenses may not be deducted from tax-receiptable donations. All donations requiring a tax receipt must be received in full by Canuck Place. Canuck Place will not reimburse you for any expenses incurred; all financial control is the responsibility of the event organizer. Canuck Place is dedicated to being fiscally responsible and we ask that your event expenses not exceed 20 per cent of the total event revenue. We ask that you try and keep you expenses as low as possible by having event supplies donated or sponsored.

How do I get another copy of a tax receipt?

If you haven’t received your tax receipt, or if you need a duplicate copy issued, please contact [email protected]

What is your Charitable Registration number?

Our charitable registration #13386 7523 RR0001.

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