Please see all Team Canuck Place (fundraising) related questions and answers below.

Where to start

I have an idea for a fundraiser for Canuck Place. Where should I start?

Thank you for supporting Canuck Place!  Your first step is to select the type of fundraising that works best for you:

Follow the step by step registration to create your own fundraising page then check out our  Community Fundraising Guide for tips and resources to help you be successful.

Why do I need to register my fundraiser?

When you register your fundraiser, you will automatically create your own online fundraising page. Your personal page can be customized with photos, video and information about your event. It’s an easy way to share your event online, encourage donations and raise awareness.

Registering your fundraiser or event helps us to support your efforts and ensures that we are aware of fundraisers in the community.   By registering you have access to many helpful resources to help make your fundraiser a success!

What is Team Canuck Place?

When you support Canuck Place Children’s Hospice, you become a member of our Team – Team Canuck Place!

Each year, team members from across the province celebrate birthdays, honour loved ones, and host events while fundraising in support of pediatric palliative care at Canuck Place. You can help build courage at Canuck Place by organizing a fundraiser of your own.

To check out what other Team Canuck Place members are doing check out our Flickr Page.

I heard about a fundraiser, how do I support it?

Check out our Find a Fundraiser Page for a list of events and fundraisers in your community.

How Canuck Place can support your fundraiser or event

What promotional materials are available for my fundraiser?

Canuck Place has a wealth of digital resources available to support your Community Event.

Check out our Fundraiser Toolkit for access to graphics, video, forms and letters. We also have a limited supply of Canuck Place Children’s Hospice-branded promotional materials available to you including donation envelopes and banners.

Can Canuck Place promote my event or fundraiser?

When you create an online fundraising page for your event you will be listed on the Find a Fundraiser page on our website.

There is an opportunity to post your event information on our FacebookTwitter and Instagram feeds if you provide us with your social media information when you register.

You can also tag your own posts with #TeamCanuckPlace and @CanuckPlace



Can I use the Canuck Place logo on my own materials?

Team Canuck Place Fundraisers

The “proud supporter” and “Team Canuck Place” logos are available for use by approved community fundraisers.

Once you have registered your fundraiser, you can download the “Team Canuck Place” logo from the Fundraising Toolkit to create t-shirts, print materials or cheer signs.

We ask that you submit all of your event materials to Canuck place for review prior to being printed or published. Our helpful Brand Guidelines will show you the do’s and don’ts.

Can Canuck Place donate a jersey or hockey stick to my silent auction?

Canuck Place is proud to be one of the many beneficiaries of the Canucks for Kids Fund – the charitable entity of the Vancouver Canucks. Each year, Canuck Place is granted the opportunity to have access to signed merchandise. These items are used to raise funds through our signature events, for wishes of our children and for community partners.

We reserve a limited number of these items for committed, long-term partners each year but are unable to meet every request. For more information please contact your Canuck Place representative.

Can someone from Canuck Place attend my event?

Canuck Place Children’s Hospice staff and ambassadors love being at community events and try their best to attend when possible, but due to the number of requests that take place throughout the year, it is impossible for us to have a representative at every event.

If you would like to request to have a Canuck Place staff or ambassador at your event, please let us know details at least six weeks in advance. We will do our best to have a representative attend, though we can never make any promises. Please speak with your Canuck Place representative for details.

Can you help me get Canuck players or celebrities to attend my event?

Canuck Place is very fortunate that local celebrities and personalities often donate their time to visit with children and families at the Hospice. This makes a huge difference in bringing hope and light when families are facing life-altering challenges. Canuck Place is grateful for the time Canuck players invest with our children and families and the time they spend to support fundraising initiatives of the Canucks for Kids Fund – significant donors to Canuck Place.

If you require a player appearance for a function or event, please contact the Vancouver Canucks Community Partnership department directly and be aware that the organization invests time and energy each season to raise funds to support request or arrange any appearances at functions.

Can I set up an Online Fundraising Page?

Absolutely! When you register your fundraiser, you will automatically create your own online fundraising page. Your personal page can be customized with photos, video and information about your event. It’s an easy way to share your event online, encourage donations and raise awareness.

Can I meet and visit with the kids at the Hospice?

Our priority is always the quality care and privacy of the children and families on our program.

Often, this means limiting outside visitors inside areas of the Hospice for the protection of children with complex medical conditions.

Your online fundraising page

How do I set up my Fundraising Page?

When you register your fundraiser online through our website, you will automatically create a fundraising page.  Your page can be customized with stories, photos and information about your fundraiser.  This page can be kept public or made private – depending on your preferences.

Creating a fundraising page gives your fundraiser presence on the Canuck Place website, making it easier for your supporters to find out more about your fundraiser, make a donation and verify that your fundraiser is benefiting Canuck Place Children’s Hospice.

Our Community Fundraising Guide has some great tips to help you get the most out of your online fundraising page.

What if I want to keep my page private?

When you create your fundraiser, you will be given the option to make your page public or private – depending on your preferences.

Keeping your page public will allow your supporters to find your page on the Canuck Place website, making it easier to collect donations and to share information.

Making your page private will remove your fundraiser from our Find a Fundraiser search tool.  You can share your page directly with your friends, family and colleagues by sharing your page’s unique web link.

If you need help making your page public or private, please email us at [email protected] and we can assist.


I forgot my password - how do I get a new one?

You can reset your password by clicking on the “forgot my password” link on the top right corner of the log in page.

Tip: Once your password is reset, click “remember me” so that you can access your page easily next time.

Team Canuck Place Forgot my Password

Still having trouble logging in?  Contact us at [email protected]

How are tax receipts issued to online donors?

Electronic tax receipts are issued immediately for online donors to the email address provided when making your gift.  If you find an error on your receipt or need a duplicate, please contact us at [email protected]

Tip: If you don’t receive your receipt within a few minutes of making a donation online, check your junkmail folder.

I'm still having trouble setting up my fundraising page - can you help?

Absolutely!  Please contact us at [email protected] and we can assist.

Donations and tax receipts

How do I submit my donations to Canuck Place?

Donations made through your online fundraising page are received by Canuck Place immediately.

If you have collected cash or cheque donations, they can be dropped off in person to Canuck Place Children’s Hospice or you can mail in your donations (please do not mail cash) to:

Attn: Community Events
Canuck Place Children’s Hospice
1690 Matthews Ave
Vancouver, BC V6J 2T2

Please ensure cheques are made payable to Canuck Place Children’s Hospice.

If donors to your fundraiser require tax receipts, please complete and attach our Donation Remittal Form when submitting your cash and cheque donations.

Tax receipts will be issued under the Canada Revenue Agency Guidelines  in relation to third party community fundraisers.  For further information please see below.


How do I get tax receipts for the donations collected at my event?

Donors who make their gifts through your online fundraising page will automatically receive an electronic tax receipt.

If you collect cash and cheque donations from your fundraiser, you can submit them, along with our Donation Remittal Form to the Hospice at 1690 Matthews Ave, Vancouver BC V6J 2T2.

Please ensure you have complete donation amounts, names, addresses and telephone numbers for donors who require tax receipts.

We cannot issue a tax receipt to you the event organizer, for public donations collected at your event or fundraiser.  As per Canada Revenue Agency Guidelines, Canuck Place’s responsibility is to ensure that official donation receipts are only issued to donors for the eligible amount of the gift. This means organizers of an event cannot claim a tax receipt for donations made by the public because the organizers are not the original donor. Only the original donors can claim a tax receipt.

Please see the CRA website for further information: Item #3, point 2, provides the background on issuing receipts for third party fundraising.

Can I deduct my expenses from the funds raised?

Event expenses may not be deducted from tax-receiptable donations. All donations requiring a tax receipt must be received in full by Canuck Place. Canuck Place will not reimburse you for any expenses incurred; all financial control is the responsibility of the event organizer. Canuck Place is dedicated to being fiscally responsible and we ask that your event expenses not exceed 20 per cent of the total event revenue. We ask that you try and keep you expenses as low as possible by having event supplies donated or sponsored.

How do I get another copy of a tax receipt?

If you haven’t received your tax receipt, or if you need a duplicate copy issued, please contact [email protected]

What is your Charitable Registration number?

Our charitable registration #13386 7523 RR0001.

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