Careers

Join our dedicated, compassionate, interdisciplinary team.

For over two decades, staff have made a significant difference in the lives of children with life-threatening illnesses and the families who love them. Canuck Place is looking for talented, committed individuals to help us make a difference as we continue to grow through our two provincial locations – Vancouver and Abbotsford. Be part of an innovative team that believes in savouring life and takes pride in supporting and providing the highest quality pediatric palliative care.

Canuck Place offers a generous benefits and vacation package as well as a variety of health and wellness programs that promote and encourage self-care and work-life balance.

Here is what some of our staff say about working here:

“As a pediatric palliative care nurse, my work is hard, but I work in the most magical place. Dreams happen, wishes are fulfilled, and families heal.” – Nursing staff member

“Working at the Hospice has its emotional challenges, but the sense of purpose and fulfillment makes it all worthwhile.” – Facilities staff member

“I love that the CEO has a ‘Be Kind’ sign on her door.” – Human Resources staff member

Current Opportunities

Clinical Manager, Nursing Team

Vancouver – Full-Time

Reporting to and working closely with the Director, Program Development & Administration, the Clinical Nursing Manager contributes to developing, implementing and evaluating programs and services delivered through Canuck Place Children’s Hospice – Vancouver location , consistent with the organization’s strategic priorities, philosophy, mission, goals and established program and clinical standards to ensure the delivery of safe, high quality care to children with life-threatening illnesses and their families. Ensures Vancouver Coastal Health licensing regulations are met.

The Clinical Nursing Manager provides day to day leadership and is accountable for the efficient and effective delivery of inpatient services, including the overall management and direction of the assigned staff, and assisting in the development of and overseeing the applicable budget. The Nursing Manager provides leadership in promoting excellence in pediatric palliative care practice by applying and evaluating standards, policies, and practices, promoting evidence-based practice and quality improvement processes. Models joint decision making  and ensures the provision of  an interdisciplinary work environment  through the maintenance of positive working relationships with staff, volunteers, children and families, clinical, administrative and other regional and provincial leadership positions.

ACCOUNTABILITIES

Performed in conjunction with or under the direction of the Director, Program Development & Administration.

  • Provides day to day administrative and operational leadership to ensure children and families have access to inpatient beds as required, receive safe and quality care, and staff has manageable workloads within budgeted staffing levels to meet the operational needs.
  • Accountable for recruitment, interviewing and hiring, and coordinating orientation of nursing and other designated staff.
  • Evaluates employee performance and skill level, develops action plans and initiates training and development programs working in collaboration with the Professional Practice Leader, Nursing and Nurse Educator.
  • Enhances individual and staff morale by team building, encouraging dialogue and facilitating resolutions to work issues, and supporting staff through coaching, guiding and modeling key behaviors and strategies.
  • Provides direction to team members to define shared and individual goals, meet target dates, and ensure alignment of team goals to overall goals and objectives of the organization.
  • Collaborates with other departments throughout the hospice to ensure coordinated, integrated service delivery. Advocates for appropriate allocation of resources to meet child/family needs.
  • Manages operations by assessing and monitoring staff/patient ratios and supplies based on patient acuity and staff skill level. Approves adjustments to staffing levels to meet patient/family needs.
  • Defines an effective workforce plan that ensures the availability of adequate staff within the context of operational demands and environmental and resource constraints.
  • Participates in the development, implementation, and evaluation of continuous quality improvement and service delivery initiatives, program goals, objectives, policies, procedures and priorities that meet the needs of the pediatric palliative care population.
  • Participates on relevant quality committees and develops mechanisms to involve nursing staff, physicians, other interdisciplinary team members in practice and operational changes.
  • Participates with the Professional Practice Leader, Nursing in the development and implementation of best practices for clinical practice which promote quality and safe patient care, ensuring a consistency with the organization’s standards of care and strategic direction. Ensures communication of changes to children, families and direct care staff.
  • Monitors quality outcomes, and assists in the development of methodologies, quality indicators, evidence based outcomes, accreditation and audit activities in conjunction with the Professional Practice Leader, Nursing, Director of Program Development and Administration and the Medical Director.
  • Investigates, and conducts root cause analyses on incident reports (child, families and staff), letters of complaint/concerns, follows up on action plans, and communicates outcomes to incident reporters. Identifies potential practice changes and/or quality improvement initiatives for review by quality committees.
  • Leads through example and empowers autonomy and accountability of various team members. Fosters a culture of learning, collaboration, teamwork and respect.
  • Works with the Clinical Program Leaders and Nurse Educator to promote a continuing education climate by identifying education needs with staff and encouraging staff to pursue further education.
  • Prepares, monitors, and analyzes staffing, and operating, and capital budgets for the service delivery cost centers in collaboration with the Director of Program Development and Administration. Develops effective and efficient practices and processes to measure use of resources and the quality of care rendered within the allocated budget.
  • Promotes patient safety by ongoing monitoring of clinical practices and the work environment to minimize risk of patient harm. Identifies areas of improvement and leads and collaborates with various quality committees to ensure best practices in patient safety.
  • Provides leadership and direction in the identification, selection, evaluation and acquisition of equipment and maintains a preventative maintenance program to provide a safe environment for children, families and staff.
  • Fosters open communication and cooperative working relationships with staff, physicians, volunteers, children/families, volunteers, health care providers and members of the community.
  • Monitors and approves requests for overtime, vacation, leaves of absences, and sick time.
  • Maintains current knowledge of developments and trends in management theory and techniques and pediatric, palliative care delivery systems.
  • Performs other related responsibilities as required.

EDUCATION AND EXPERIENCE

Bachelor’s Degree in Nursing coupled with a Master’s Degree in Nursing or health care related field (e.g. Health Administration, Leadership, etc.), plus a minimum of 5 years recent related clinical experience. Extensive health care management experience in pediatric and/or palliative care; or an equivalent combination of education, training and experience. This will include a minimum of 2 years working in a managerial/leadership capacity. Experience as a clinical manager of an inpatient nursing unit is an asset.  Current registration with CRNBC.

QUALIFICATIONS

  • Sound knowledge of pediatric and palliative care principles and practices, including family-centered care
  • Strong skills in health care operations management.
  • Excellent leadership, coaching, mentoring and team building skills.
  • Demonstrated ability to effectively and efficiently manage human and fiscal resources
  • Demonstrated understanding and experience of quality assurance processes.
  • Critical thinking skills with sound decision making, problem solving and evaluative skills.
  • Excellent verbal and written English communication skills.
  • Demonstrated ability to collaborate effectively within an interdisciplinary care team, build effective relationships and resolve conflict situations with individuals at all levels.
  • Effective change agent skills with demonstrated success leading teams through change.
  • Demonstrated ability to develop and foster a culture of ongoing knowledge generation and translation aimed at improving care delivery and patient outcomes.
  • Proven ability to develop and sustain partnerships and work diplomatically and persuasively with a variety of stakeholders.
  • Demonstrated ability to provide progressive and innovative approaches and solutions to gaps and challenges.
  • Demonstrated ability to plan, organize, set and successfully accomplish objectives.
  • Demonstrated basic computer literacy with word processing, spreadsheet, and ability to utilize a computerized patient care information system.
  • Demonstrated ability to be self-directed and a continuous, lifelong learner.

Flexibility is necessary, as this position may require occasional weekend and evening work and travel within the Lower Mainland.

Qualified applicants are invited to email their resume and cover letter in MS Word or Adobe PDF format to [email protected]. Please specifyClinical Manager, Nursing Teamin the subject line of your email and indicate how you first heard about the position.

We thank all applicants for their interest; however, only those candidates who have been short-listed will be contacted.

Administrative Assistant - Abbotsford

Regular Part-time (0.8 FTE)

We are seeking an Administrative Assistant to support Director level roles and multi-disciplined teams. Responsibilities include preparing and editing letters and reports; maintaining statistical data; processing large mailings; managing schedules and calendars; organizing meetings and taking minutes; distributing documents; conducting research and gathering data; and various other administrative tasks.

 Education, Experience, and Qualifications

High school diploma, supplemented with business administration courses and a minimum of 2 years related administration experience, including providing support to Director level roles and diverse teams. Some office management experience is an asset.

  • Excellent organizational and time management skills.
  • Excellent verbal and written English communication skills.
  • An established reputation for contributing to a positive, ‘can-do’ work environment.
  • Strong relationship building skills with individuals at all levels.
  • Demonstrated ability to work independently as well as a collaborative team member.
  • Ability to exercise a high level of judgment, tact, and discretion.
  • Demonstrated analytical and problem solving skills.
  • High level of accuracy and attention to detail.
  • Well versed in Microsoft Office, including MS Word, Excel, PowerPoint, Outlook.
  • Experience with Raiser’s Edge or similar fundraising database is an asset.
  • Experience in a similar non-profit environment is an asset.

Note: Flexibility is necessary, as this position may require occasional weekend and evening work and travel within the Lower Mainland.

Qualified applicants are invited to email their resume and cover letter in MS Word or Adobe PDF format to [email protected]  by August 24, 2018.  Please specify “Administrative Assistant” in the subject line of your email and indicate how you heard about the position.

We thank all applicants for their interest; however, only those candidates who have been short-listed for current positions will be contacted. All resumes will be kept for 1 year and considered for future vacancies as well.

Counsellor Social Worker - Vancouver

Regular Part-time (0.8 FTE)

Think collaboration versus caseloads within a vital leadership role that provides guidance for our compassionate community. As a key member of our Counselling team and our larger, interdisciplinary team, you will be responsible for psychosocial assessments, counselling and advocating for children and families, facilitating family team meetings, providing grief and loss support, arranging and coordinating with health and social services, and participating in research and education activities. As well, you will participate in facilitating grief and bereavement groups.

As the successful candidate, you will possess a Master’s Degree in Social Work or Clinical Counselling /Psychology and an undergraduate degree in a related field (e.g. Counselling, Social Work, Nursing, etc.). You have 5 solid years of counselling experience working with children and families in a health care or palliative care environment. Experience in expressive therapies and grief counselling techniques; or an equivalent combination of education, training, and experience round off your skills. A Canadian Certified Counsellor (CCC) certification is preferred.

Your talents include effective communication and relationship building skills, sound experience working with children and families individually and in group settings, solid understanding of grief and loss principles and complex bereavement issues, knowledge of research practices and strong teaching and presentation skills, and a theoretical framework including family systems. Much of your experience has been gained working with interdisciplinary teams.

Qualified applicants are invited to email their resume and cover letter in MS Word or Adobe PDF format to [email protected]  by August 31, 2018.  Please specify “Counsellor Social Worker” in the subject line of your email and indicate how you heard about the position.

We thank all applicants for their interest; however, only those candidates who have been short-listed for current positions will be contacted. All resumes will be kept for 1 year and considered for future vacancies as well.

Nurse Practitioner

Regular Full Time

The Nurse Practitioner enacts advanced nursing practice to provide pediatric palliative care for children with life-threatening conditions and their families across the health care continuum. The Nurse Practitioner within Canuck Place Children’s Hospice is an independent practitioner who contributes to collaborative inter-professional pediatric palliative care to children and families through advance clinical practice, leadership, consultations, referrals, education and research. The Nurse Practitioner is accountable for the comprehensive assessment of patients including diagnosing diseases, disorders and conditions; initiating treatment including health care management, therapeutic interventions and prescribing medications in accordance with the statutory and regulatory standards, limits and conditions, and CPCH policies and procedures. Nurse Practitioners provide professional guidance to other health professionals. The Nurse Practitioner will support inpatient services at Dave Lede House, reporting to the Clinical and Site Manager at Dave Lede House. This role will also serve patients in the community being seen through the Canuck Place Enhanced Community Care Program and will be reporting to the NP lead for community services. This position will be based primarily out of our Abbotsford Location.

RESPONSIBILITIES

  • Diagnoses and treats illnesses and conditions within the Nurse Practitioner’s scope of practice, orders appropriate screening and diagnostic investigations, interprets reports of investigations and analyses information to monitor progress and plan treatment.
  • Writes orders for treatment and medications; provides direct care and monitors ongoing care in the hospice and in families’ homes.
  • As part of the interdisciplinary team, participates in patient rounds and collaborates with team members to develop and implement care plans.
  • Establishes priorities for management of health conditions; provides expertise in pain and symptom management, and ongoing care needs of children and families’; providing and supporting discussion about serious illness and goals of care with children and families.
  • Prescribes drugs within the statutory and regulatory standards, limits and conditions for Nurse Practitioners and within applicable employer policies and procedures.
  • Promotes ethical decision-making and child/family advocacy.
  • Acts as an advocate, clinical resource, consultant, and role model for the provision of content, holistic and ethical pediatric palliative care for Canuck place children and families.
  • Provides consultation and education to interprofessional health care providers, community groups, and health care institutions regarding pediatric palliative care.
  • Collaborates and coordinates to facilitate complex care at transition points, including admissions/transfers between hospice, hospital and home. Collaborates with other community partners as needed to provide continuity of care based on the family’s goals of care in conjunction with best practices of pediatric palliative care.
  • Maintains documentation of patient assessment, treatment and discussions and communicates information to team members and providers.
  • Provides input into the development, implementation and evaluation both of organizational and departmental philosophy, objectives, policies and procedures to ensure appropriate levels of care and cost effective use of resources.
  • Promotes excellence in clinical practice and patient safety through application of clinical expertise and principles of continuous quality improvement. Evaluates and analyses appropriateness of research for use in the clinical setting and participates and promotes dissemination of research finds and knowledge translation.
  • Understands and is able to apply the concepts of outcomes research; identifies research needs within the program or larger pediatric palliative care specialty. Collaborates with physicians, advanced practices nurses, and research team to develop research activities and lead or participate in research projects as appropriate.
  • Performs other related responsibilities as required.

EDUCATION AND EXPERIENCE

  • Successful completion of an approved Nurse Practitioner program with a Master’s of Science in Nursing (MSN). Current or qualifies for registration as a Nurse Practitioner with the College of Registered Nurses of British Columbia (CRNBC).
  • Must have completed or be eligible to complete the Objective Structured Clinical Examination (OSCE) through the College of Registered Nurses of British Columbia (CRNBC)
  • Minimum 5 years’ experience in pediatric care and/or palliative care.

QUALIFICATIONS

  • Models CPCH’s quality of care standards and professional advanced nursing practice
  • Demonstrated specialized pediatric and palliative care clinical knowledge. Expertise in pain and symptom management, serious illness conversations with families.
  • Excellent leadership, coaching, mentoring and team building skills.
  • Strategic thinker with sound decision making, problem solving and evaluative skills.
  • Excellent verbal and written English communication skills.
  • Demonstrated ability to interact and collaborate with interdisciplinary team members, build effective relationships and resolve conflict situations with individuals at all levels.
  • Effective change agent skills with ability to implement and evaluate planned change.
  • Proven ability to develop and sustain partnerships and work diplomatically and persuasively with a variety of stakeholders.
  • Demonstrated ability to provide progressive and innovative approaches and solutions to gaps and challenges.
  • Able to critically assess and evaluate health research literature to determine best practices; ability to introduce education and evidence based research into practice areas
  • Demonstrated ability to plan, organize, set and successfully accomplish objectives
  • Able to define and articulate the specific areas of practice and client population for whom the NP is competent to provide health care services.
  • Strong computer skills including MS Office suite programs.
  • Self identifies learning needs and is a continuous, lifelong learner.
  • Experience and comfort working independently and as part of a larger team as well as in a hospice, hospital and home environments.
  • Physical ability to do the duties of the position and ability to operate related equipment

Note: Flexibility is necessary as this position requires day, night, and weekend rotating shift work, and occasional travel within and outside the Lower Mainland.

Qualified applicants are invited to email their resume and cover letter in MS Word or Adobe PDF format to [email protected]  by Friday, August 31, 2018.  Please specify “Nurse Practitioner” in the subject line of your email and indicate how you heard about the position.

We thank all applicants for their interest; however, only those candidates who have been short-listed for current positions will be contacted. All resumes will be kept for 1 year and considered for future vacancies as well.

Volunteers Needed!

Volunteer at Canuck Place

To our families, Canuck Place is a home away from home. It is a place of comfort and compassion where children can experience the simple joys of being a child, and families can cherish each moment together.

Our volunteers are the backbone of our organization. Without this dedicated group of amazing people, we wouldn’t be able to provide the high level of care we are so proud of.
Canuck Place has more than 350 active volunteers, aged 16 to 81, from all walks of life and with varied talents, skills and abilities. They provide care and support in various areas and are an integral force behind the spirit of compassion and care which defines Canuck Place.
Volunteers provide the most fundamental act of philanthropy – they give of themselves.

Volunteers enrich the hospice in many important ways. They provide companionship and support to children and families who may be missing the support they receive at home. Volunteers provide a helping hand, a listening ear and a caring heart.

Volunteers assume a variety of roles, ranging from assisting in bereavement to office reception, lending practical support such as kitchen and housekeeping responsibilities, transportation, maintaining our beautiful gardens, the school room and library, and organization of special events. We also have family and peer volunteers who provide companionship that children and families may be missing while away from their home environment.

We take enormous pride in our volunteers, and support them in a variety of ways. We provide continuing education and recognition gifts, and hold special events to honour our volunteers.

Volunteer with Canuck Place to be a part of something that changes people’s lives.
Your help will allow families to be together in a way they can’t be on their own, to savour life and create memories and experiences that will stay with them forever.

We are currently recruiting for all volunteer positions at both our Abbotsford and Vancouver locations.

Interested applicants can apply through our Volunteer page here: www.canuckplace.org/volunteers

Please check back frequently for new postings.

If you do not see a position that matches your skill set, feel free to email your resume and cover letter in MS Word or Adobe PDF format to [email protected]. Please note the position you are seeking in the subject line of the email.

We thank all applicants for their interest; however, only those candidates who have been short-listed for a position will be contacted.

Resumes are kept on file for six months.

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