Careers

Canuck Place Children’s Hospice is an exceptionally rewarding place to work.careers-page

 

Join our dedicated, compassionate, interdisciplinary team. For over two decades, staff have made a significant difference in the lives of children with life-threatening illnesses and the families who love them. Canuck Place is looking for talented, committed individuals to help us make a difference as we continue to grow through our two provincial locations – Vancouver and Abbotsford. Be part of an innovative team that takes pride in supporting and providing the highest quality pediatric palliative care.

Canuck Place offers a generous benefits and vacation package as well as a variety of health and wellness programs, including onsite massage, yoga, and meditation sessions.

Here is what some of our staff say about working here:

“As a pediatric palliative care nurse, my work is hard, but I work in the most magical place. Dreams happen, wishes are fulfilled, and families heal.” – Nursing staff member

“Working at the Hospice has its emotional challenges, but the sense of purpose and fulfillment makes it all worthwhile.” – Facilities staff member

“I love that the CEO has a ‘Be Kind’ sign on her door.” – Human Resources staff member

Current Opportunities

Development Assistant - Vancouver

Due to internal promotions and growth within our Development team, Canuck Place Children’s Hospice (CPCH) is seeking a Development Assistant in our Vancouver office. Reporting to the Managing Director, Development and as a key member of the Development team, the Development Assistant provides administrative support to multiple teams including Major Gifts, Corporate & Community Partnerships, Analytics & Database Administration, Research and Stewardship.  As well, provides administrative support to the Communications, Marketing & Events team, as time permits.

The Development Assistant will also provide administrative support to the volunteer led Advisory Councils (a subcommittee of the Board of Directors) to further CPCH’s philanthropic, donor and volunteer activities.

RESPONSIBILITIES INCLUDE:

  • Provides a variety of administrative support to the Development team and other teams, as assigned
  • Processes large, complex mailings, including merging, printing and assembly of packages using Microsoft Word and Excel
  • Prepares thank you letters, tax receipts and general correspondence based on templates and prepares letters for signature and mailing
  • Manages the Managing Director’s calendar and schedules various internal and external meetings, as required
  • Prepares for internal and external meetings by booking meeting rooms, ordering catering and preparing and distributing agenda’s and relevant documents
  • Prepares information kits for donor or volunteer meetings
  • Documents activity in the Raiser’s Edge database, ensuring data is entered according to established policies and procedures.  Ensures the confidentiality of donor and other fundraising information
  • Requests/pulls and sorts constituent lists for events and mailings
  • Sends out reminders for various events
  • Follows-up with donors on activity, such as returned mail with no valid address or to request email contact information
  • General file management and clean up, both on the network drive and Raiser’s Edge
  • Merges, prints, finalizes and mails group stewardship packages
  • Researches information about prospects and prepares briefing notes and solicitation material
  • Monitors office supply levels and orders supplies, as required
  • Performs other related duties, as assigned

EDUCATION AND EXPERIENCE

The incumbent will possess a high school diploma, supplemented with business administration courses and a minimum of 2 years relevant administration experience; or an equivalent combination of education, training and experience.  Experience in a similar non-profit environment and knowledge of fundraising practices is preferred.

QUALIFICATIONS

  • Well rounded administrative skills demonstrated through supporting a diverse team
  • Excellent organizational and time management skills including the ability to meet assigned objectives by adapting and modifying the sequence of work, methods and standards to meet changing conditions and support multiple team members
  • Sound knowledge of grammar and the ability to compose clear and concise correspondence and reports
  • An established reputation for contributing to a positive work environment with professionalism and a ‘can-do’ attitude
  • Demonstrated ability to work independently as well as a collaborative team member and establish and maintain positive working relationships, both internally and externally
  • Ability to exercise a high level of judgment, tact and discretion in both internal and external interactions
  • Excellent verbal and written English communication skills. Additional languages are an asset
  • Demonstrated analytical and problem solving skills
  • High level of accuracy and attention to detail
  • Well versed in Microsoft Office Suite including MS Word, Excel, PowerPoint, Outlook
  • Experience with Raiser’s Edge or similar fundraising database is an asset

Note: Flexibility is necessary, as this position may require occasional weekend and evening work and travel within the Lower Mainland.

Qualified applicants are invited to email their resume and cover letter in MS Word or Adobe PDF format to [email protected] . Please specify “Development Assistant” in the subject line of your email and indicate how you heard about the position.

We thank all applicants for their interest; however, only those candidates who have been short-listed will be contacted.

Development Coordinator, Corporate & Community Partnerships - Vancouver

Due to internal promotions and expansion within our Development Team, we have an opening for a Development Coordinator – Corporate & Community Partnerships located in our Vancouver office.

As an integral member of the Development team, the focus of this role is to generate annual revenue to support the overall mission of Canuck Place Children’s Hospice (CPCH) through building relationships and supporting activities locally and provincially.  You will be focusing on corporate partnerships of $1,000+ and support the cultivation and stewardship of donor relationships while developing employee engagement initiatives that will place CPCH as a leading philanthropic partner.

Additionally, you will identify and actively engage with school and youth groups to enhance and grow our Kids 4 Kids Program.  You will also support Community (third party) fundraising events and bring your organizational skills to enhance our CPCH hosted events.

RESPONSIBILITIES INCLUDE

  • Assists with sponsorship solicitation for programs and special events, including developing and writing proposals and stewardship reports
  • Manages Corporate Days of Service, including maintenance of calendar, booking and coordinating groups, as well as liaising with CPCH Volunteer Services
  • Contributes to prospect identification and tracking
  • Researches and identifies new sources of potential funding for new corporate and community partnerships
  • Coordinates prospect and donor meetings, proposals and funding requests
  • Coordinates and implements donor cultivation, stewardship and recognition activities
  • Develops and fulfills speaking engagements, when required, for school and volunteer groups
  • Maintains donor recognition in collateral materials, such as the annual report, website and e-news

EDUCATION AND EXPERIENCE

The successful incumbent will possess a post-secondary degree or diploma in a relevant discipline, coupled with a minimum of 3 years experience in a non-profit/fundraising environment; or an equivalent combination of education and experience.

QUALIFICATIONS

  • Excellent verbal and written English communication skills and the ability to interact with individuals at all levels
  • Strong attention to detail (specifically with spreadsheets, timelines and database management)
  • Demonstrated ability to be a collaborative team player and establish and maintain positive working relationships, both internally and externally
  • Experience with corporate or school engagement campaign an asset.
  • Follow established procedures on Raiser’s Edge database for tracking and qualifying prospects and for recording and reporting gifts and ensure that all communications, contacts, correspondence, and actions are recorded
  • High degree of discretion, initiative, resourcefulness and thoughtfulness in the decision making process
  • Excellent organization and time management skills and the ability to be flexible around changing priorities
  • Clear and valid Class 5 BC driver’s licence and access to a vehicle are required
  • Strong computer skills including excellent Microsoft Office skills.  Proficiency in Raiser’s Edge or a comparable database is an asset
  • Public presentation skills are an asset

Note: Flexibility is necessary as this position may require occasional weekend and evening work and travel within and outside the Lower Mainland.

Qualified applicants are invited to email their resume and cover letter in MS Word or Adobe PDF format to [email protected]  by May 19, 2017.  Please specify “Development Coordinator – Corporate and Community Partnerships,” in the subject line of your email and indicate how you heard about the position.

We thank all applicants for their interest; however, only those candidates who have been shortlisted will be contacted.

Development Officer, Sponsorship (contract position) - Vancouver

We are currently seeking a Development Officer – Sponsorship for a contract (1 year) full-time position. The successful candidate will have demonstrated success in corporate and major gift fundraising and is a confident solicitor with proven success with asks of $25K+.  The Development Officer – Sponsorship is responsible for strategizing, soliciting and stewarding sponsorship relationships for our community-based signature events and Canuck Place Children’s Hospice (CPCH) programs and will demonstrate exceptional abilities in donor engagement and solicitation. In addition, this position will also develop innovative stewardship reports, events and experiences. They will help develop the vision and strategy for a successful integrated sponsorship program that positions CPCH as a preferred charity of choice for major corporations, businesses and community partners.

 

JOB RESPONSIBILITIES INCLUDE:

  • Develop and implement a comprehensive plan for identifying, cultivating, soliciting, closing, and stewarding gifts for the assigned donor portfolio, including upgrading existing donors
  • Works with Corporate Partnership, Events and Clinical Teams to solicit new sponsors for events and programs and transitions event sponsors into long term partners
  • Engages new sponsors in multi-year agreements for ongoing events
  • Develops and customizes sponsorship proposals and stewardship events and reports
  • Follow established procedures on Raiser’s Edge database for tracking and qualifying prospects and for recording and reporting gifts and ensure that all communications, contacts, correspondence, and actions are recorded
  • Provide regular progress reports to ensure annual goals are being met
  • Keep abreast of the latest trends and techniques of charitable giving and become informed about the tax aspects of charitable gifts and new legislation and revenue rulings affecting such gifts

 

QUALIFICATIONS INCLUDE:

 

  • Knowledge of fundraising systems, structures and procedures
  • Demonstrated success in securing sponsorship for events and programs
  • Excellent verbal, written and presentation skills
  • Superior interpersonal skills to engage, motivate and leverage stakeholders both internally and externally
  • Strong attention to detail
  • Demonstrated ability to be a collaborative team player and establish and maintain positive working relationships, both internally and externally
  • Excellent ability to manage, support and inspire committee volunteers
  • High degree of initiative, resourcefulness and thoughtfulness in the decision making process
  • Excellent organizational and time management skills
  • Ability to exercise a high level of tact and discretion in both internal and external interactions is critical
  • Proficiency using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); Raiser’s Edge or other fundraising database experience is an asset
  • Proficiency using MAC and Pages is an asset
  • Valid BC driver’s licence and access to a vehicle is required

 

EDUCATION AND EXPERIENCE

 

Post-secondary degree or diploma in a relevant discipline with a minimum of 4 years’ related professional experience in fundraising, sales or other revenue generating activities or an equivalent combination of experience and education. Progressive non-profit experience is necessary in strategizing, cultivating and executing sponsorships.

 

Note: Flexibility is necessary as this position is provincial in scope and travel throughout the lower mainland and within the province is required.

 

Qualified applicants are invited to email their resume and cover letter in MS Word or Adobe PDF format to [email protected].  This position will be open until filled. Please specify “Development Officer – Sponsorship” in the subject line of your email and indicate how you heard about the position.

 

We thank all applicants for their interest; however, only those candidates who have been shortlisted with be contacted.

Housekeeping Aide (Casual) - Vancouver

The Housekeeping Aide is responsible for maintaining the standards of infection control for Canuck Place Children’s Hospice (CPCH).  Duties include a variety of housekeeping tasks, such as discharging patient rooms and family suites, mopping floors, vacuuming/cleaning carpets, and laundry.

Flexibility is necessary as candidates must be available to work weekends and holidays, and be available on short notice. Shifts are 7:00am – 3:30pm and 9:00am – 5:30pm.

RESPONSIBILITIES

  • Works closely with the Housekeeping Coordinator and other Housekeeping Aides to assess and carry out the housekeeping needs of CPCH.
  • Adheres to infection control standards and practices laid out in the CPCH Housekeeping manual.
  • Discharges patient rooms and family suites.
  • Disinfects patient rooms, bathrooms and common areas on a daily basis.
  • Disinfects toys and other common-use objects.
  • Mops floors, vacuums, spot cleans carpets, disinfects office surfaces, and empties waste and recycling receptacles on a daily basis.
  • Washes/dries laundry, keeps linen cupboard in order and maintains cleanliness of laundry room.
  • Cleans blinds and windows.
  • Replenishes housekeeping supplies.
  • Cleans carpets, as required.
  • Works with Housekeeping Volunteers to ensure housekeeping tasks are completed and signed off on the appropriate checklists.
  • Responds to housekeeping requests and unforeseen situations, as required.
  • Assumes other related responsibilities, as assigned.

 

EDUCATION AND EXPERIENCE

Completion of Grade 12 or equivalent, supplemented with a minimum of two years related housekeeping experience; or an equivalent combination of education, training and experience.   Related experience in a health care facility is preferred.

 

QUALIFICATIONS

  • Knowledge of, and the ability to use, cleaning equipment and solutions.
  • In-depth understanding of cleaning procedures and infection control procedures.
  • Knowledge of laundry procedures.
  • Demonstrated ability to plan, organize, and prioritize workload.
  • Excellent interpersonal skills.
  • Strong verbal and written English communication skills.
  • Demonstrated ability to respond to children and families in sensitive situations.
  • Ability to work individually, as well as a collaborative member of a team.
  • Ability to establish and maintain appropriate professional and personal boundaries.
  • Ability to maintain confidentiality.
  • Physical ability to carry out duties of the position.
  • WHMIS certification is required.
  • Good computer skills in MS Office (Outlook, Word, Excel) is an asset.
  • Clear and valid Class 5 BC driver’s licence is an asset, but not required.

Qualified applicants are invited to email their resume and cover letter in MS Word or Adobe PDF format to [email protected] by May 31, 2017.  Please note “Casual Housekeeping Aide” in the subject line of your email and indicate how you first heard about the position.

We thank all applicants for their interest; however, only those candidates who have been short-listed will be contacted.

Fundraising/Development Coordinator, Annual Giving - Vancouver

Reporting to the Manager, Annual Giving & Donor Services, the focus of the Fundraising/Development Coordinator, Annual Giving is to support the execution and evaluation of annual giving campaigns, including direct mail, monthly giving, online giving and door-to-door fundraising.

RESPONSIBILITIES INCLUDE:

Multichannel Direct Marketing

  • Coordinates the implementation and execution of all multichannel fundraising campaigns, including direct mail, monthly giving, online giving, telefundraising and door-to-door fundraising (i.e. Holiday, Spring Appeal, etc.)
  • Coordinates the direct marketing production process in partnership with external vendors and the internal team.
  • Develops campaign briefs, mailing schedules and production estimates.
  • Identifies and recommends key target audience segments for each campaign.
  • Prepares and delivers data files for all mailings and list trade requests.
  • Reviews campaign creative and copy, including production proofs and final lives.
  • Supports the planning of the annual direct marketing campaign, including yearly budgets and revenue projections.
  • Analyzes trends, identifies opportunities and challenges, develops plans to maximize the direct marketing channel and makes recommendations to the Manager, Annual Giving & Donor Services
  • Assists in developing strategies for the recovery, acquisition, and retention of donors.
  • Collaborates with other Development teams to identify opportunities for increasing levels of support (e.g. annual giving, monthly giving, leadership and major giving, planned giving, tribute giving).
  • In partnership with the Communications Department, assists with the coordination and development of donor focused online communications, including e-appeals and e-newsletters.
  • Provides support on special projects and development team initiatives, including emerging giving platforms and channels (e.g. mobile and text giving).
  • Assists in the creation of direct mail solicitation packages, newsletters and stewardship content for donors, including liaising with staff and families.

Cultivation and Stewardship

  • In partnership with the Stewardship and Development Coordinator and Manager, Annual Giving & Donor Services, develops innovative recognition opportunities and materials for Annual Giving (direct mail, online, monthly and door-to-door) donor stewardship.
  • Responsible for the execution of direct marketing strategies to ensure donors receive engaging, relevant, and timely information about the impact of their giving.
  • Responsible for identifying, cultivating and stewarding donors appropriate to the Annual Giving portfolio.
  • Works with Donor Services team gift to ensure that appropriate thank you letters, calls, tax receipts, invitations and other correspondence are sent or made in a timely manner.

Vendor Relations

  • Liaises with external consultants, vendors and suppliers, as required.
  • Coordinates creative, copy, data requests and print production with external vendors.
  • Conducts weekly meetings with direct mail and telefundraising partners.
  • Coordinates project schedules, ensuring deadlines are met and status updates are provided.

Monitoring and Reporting

  • Maintains results sheets for each campaign, including budgets and actuals.
  • Provides updates on campaign performance, including response rates, average gift amounts, monthly conversion and ROI.
  • Analyzes giving across multiple channels, providing insights on giving patterns, including online and tests.
  • Monitors the acquisition, renewal and engagement of donors within the annual giving campaign.

EDUCATION AND EXPERIENCE

Post-secondary degree or diploma in a relevant discipline (e.g. marketing, communications, fundraising), plus a minimum of 3 years related experience in fundraising or other revenue generating activities.  An equivalent combination of related education and experience will be considered.  Experience with the development of annual giving plans and budgets is preferred.  Knowledge of fundraising systems, structures and procedures.  A clear understanding of fundraising and marketing strategies to recruit and retain donors.  Proven success in annual campaigns, fundraising events, direct mail, planned giving, or major gifts is an asset.

QUALIFICATIONS

  • Highly effective and professional interpersonal skills and a collaborative team player. Ability to establish and maintain positive working relationships.
  • Demonstrated analytical, organizational, time management and problem-solving skills. Ability to plan, prepare and present analysis that will inform decision making.
  • Exceptional attention to detail with strong proofreading skills.
  • Ability to work well under pressure and with minimal supervision.
  • Excellent verbal and written English communication skills. Ability to compose clear, concise and compelling correspondence and reports.
  • Experience communicating with a diverse audience through multiple channels.
  • Donor-centered approach to campaigns, solicitations, and recognition and stewardship.
  • Ability to exercise a high level of tact and discretion in both internal and external interactions.
  • Knowledge of marketing regulations, privacy regulations, as well as emerging trends.
  • Proficiency using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Raiser’s Edge or other fundraising database experience is preferred.

Note: Flexibility is necessary, as this position may require occasional weekend and evening work and travel within and outside the Lower Mainland.

Qualified applicants are invited to email their resume and cover letter in MS Word or Adobe PDF format to [email protected]. This position is open until filled.  Please specify “Fundraising/Development Coordinator, Annual Giving” in the subject line of your email and indicate how you first heard about the position.

 We thank all applicants for their interest; however, only those candidates who have been short-listed will be contacted.

Registered Nurse - Vancouver

Canuck Place Children’s Hospice is currently accepting applications for current and future full-time, part-time, and casual Registered Nurses.

Canuck Place Children’s Hospice (CPCH) is British Columbia’s recognized pediatric palliative care provider. For over two decades, through the many programs and services we provide, we have made a significant difference in the lives of children with life-threatening illnesses and the families who love them. Be part of a talented and innovative team that takes pride in supporting and providing the highest quality pediatric palliative care.

CPCH nurses assess, plan, provide and evaluate respite and palliative nursing care to children with life-threatening illnesses; assist with teaching staff and children and families; and support research in accordance with the CRNBC Standards for Nursing Practice in B.C. and Canuck Place Children’s Hospice philosophy, mission, vision and values.

 EDUCATION AND EXPERIENCE

Baccalaureate degree from a recognized nursing program, current practicing status with CRNBC, and a minimum of 2 years recent pediatric and/or palliative care nursing experience.  New grads with related practical experience may be considered.

 QUALIFICATIONS

  • Demonstrated clinical competence.
  • Knowledge of both pediatric and palliative care principles.
  • Effective verbal and written English communication skills and the ability to interact with individuals at all levels.
  • Demonstrated team player and ability to work as a member of an interdisciplinary team.
  • Excellent organizational skills and the ability to prioritize work.
  • Demonstrated ability to instruct/train/orientate others.
  • Ability to effectively identify problems and resolve conflicts.
  • Ability to operate related equipment and devices.
  • Physical ability to perform the duties of the position, which include lifting, transferring and moving children in a safe manner.
  • Ability to maintain confidential information.
  • Good computer skills including MS Office (Word, Excel, Outlook).

Note: Flexibility is necessary as this position requires day, night, and weekend rotating shift work, and occasional travel within and outside the Lower Mainland.

Qualified applicants are invited to email their resume and cover letter in MS Word or Adobe PDF format to [email protected].  Please specify which role you are applying for in the subject line of your email (i.e. RN Full-time, RN Casual, etc.)

 We thank all applicants for their interest; however, only those candidates who have been short-listed for current positions will be contacted. All resumes will be kept for 1 year and considered for future vacancies as well.

 

Please check back frequently for new postings.

If you do not see a position that matches your skill set, feel free to email your resume and cover letter in MS Word or Adobe PDF format to [email protected]. Please note the position you are seeking in the subject line of the email.

We thank all applicants for their interest; however, only those candidates who have been short-listed for a position will be contacted.

Resumes are kept on file for six months.

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